Job Description
SUMMARY
Are you a dynamic leader with a passion for delivering exceptional client service? Step into a pivotal role where you'll guide a team of consultants, drive operational excellence, and shape the future of client engagement.
Our client is looking to employ an EE Position as Client Services Manager: Administration
RESPONSIBILITIES
- Leadership
- Leading team members to achieve Client Service's strategic objectives
- Client Servicing
- Delivering on contracted SLA's
- Decision Making
- Managerial Functions
- Performance Management
- Coaching & Training
- Ongoing Coaching & identification of training and development needs
MINIMUM REQUIREMENTS
- Matric / Grade 12
- Relevant tertiary financial qualification
- Completion of Regulatory Exam 1
- 8-10 years Client Services Manager / Banking/ Lisp Environment experience
- At least 5 years in management
- Client-focused, collaborative, and results-driven
- Strong leadership, communication, and problem-solving skills
- Ability to multitask, innovate, and thrive under pressure
- Positive, enthusiastic, and empathetic attitude
Desired Skills:
- Leadership
- Contact Center Management
- Service Delivery
- Relationship Management
- Recruitment
Desired Work Experience:
- More than 10 years Recruitment
- More than 10 years Client / Customer Support
Desired Qualification Level:
- Degree
How to Apply:
Apply Now: https://careerjunction.co.za/apply/2638728
Apply Now ↗
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