Communication Officer (x1)

VACANCY ANNOUNCEMENT

Concern Worldwide is an Irish-based non-governmental, international, humanitarian organization, dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.   Concern is currently recruiting the below post:

Job Code:                               26-013-NH (You must quote this code on your application)

Job Title:                         Communication Officer (x1)

Location:                         Buchanan, Grand Bassa County

Reporting To:               Programme Quality and Development Coordinator  Contract duration:      Fixed Term

Role Requirement: Based in Buchanan. Internal travel to project locations (possibility of travelling outside of Buchanan to other Counties).

About Concern: Established in 1968, Concern is a non-profit, non-governmental humanitarian organization, dedicated to the reduction of suffering and the ultimate elimination of extreme poverty in the world’s poorest countries. Concern’s vision, our mission, and our work are all defined by one goal – ending extreme poverty, whatever it takes. Concern strives for a world free from poverty, fear, and oppression. Our culture is values-driven, and we believe that our people are central to all that we do and are key to delivering on our goal of Reaching the Furthest behind First. We are committed to ensuring a workplace where everybody feels valued and is enabled to succeed in their work and contribute to delivering on our mission.

Job Purpose: The Communication Officer will lead the development and implementation of Concern Worldwide Liberia’s internal and external communications activities, supporting organisational visibility, learning, fundraising, advocacy, and programme quality objectives. The role will focus on identifying, capturing, and communicating high-quality stories of change and programme impact across Concern’s portfolio. The Communication Officer will work closely with programme, MEAL, and management teams to transform evidence, learning, and field experiences into compelling communication products that engage communities, donors, government stakeholders, media, and the wider public. The post holder will be responsible for developing engaging written, visual, and digital content; managing social media platforms; supporting media engagement; ensuring compliance with donor and Concern branding requirements; and strengthening staff capacity in communication and storytelling.

Candidate Profile:

The ideal candidate is a creative and highly motivated communications professional with exceptional storytelling, writing, and social media management skills, capable of transforming complex programme information into compelling human-interest stories, digital content, and visibility products that showcase impact, engage diverse audiences, strengthen donor and public engagement, and amplify the voices of the communities Concern serves.

Core Responsibilities:

Storytelling and Content Development:

• Lead the identification, documentation, and dissemination of stories of change, human-interest stories, case studies, success stories, and lessons learned from Concern programmes.
• Conduct regular field visits to gather programme participants’ testimonies, photographs, videos, and programme evidence.
• Produce compelling donor-ready and public-facing content showcasing programme achievements and impact.
• Develop blogs, feature articles, newsletters, learning briefs, fact sheets, case studies, and programme updates.
• Ensure all communications uphold safeguarding, dignity, informed consent, and ethical storytelling principles.
• Support senior management and programme teams in preparing communication materials for donors, partners, and external audiences.
• To demonstrate leadership on workplace equality, diversity and inclusion, and to role model a positive safeguarding ethos.
• To participate and contribute as necessary towards Concern’s Emergency response as and when necessary
• Support in monitoring and coaching of Liberia Non-Governmental organisations (LNGO) that work with concern in implementing activities when the need arises.
• Be aware of, understand and comply with all of Concern’s Code of Conduct and Associated policies (P4, finance, logistics, HR, security management, etc.).

1. Social Media and Digital Communications

• Lead and manage Concern Liberia’s social media presence.
• Develop and implement a social media content calendar aligned with organisational priorities and campaign moments.
• Create and publish engaging content across digital platforms, including photographs, videos, graphics, reels, and stories.
• Monitor social media performance and provide monthly analytics and recommendations.
• Identify opportunities to increase engagement, visibility, and audience reach.
• Ensure all social media content complies with Concern policies, safeguarding standards, and donor visibility requirements.
• Coordinate with Concern’s regional and global communications teams on digital campaigns and visibility initiatives.

2. Organisational Visibility and Branding

• Support implementation of Concern’s communication, visibility, and branding guidelines across all programmes.
• Ensure programme materials and events meet donor visibility requirements.
• Lead the development and production of communication materials, including brochures, banners, presentations, factsheets, reports, videos, and promotional materials.
• Support high-profile programme launches, donor visits, learning events, workshops, and media engagements.
• Maintain an updated repository of communication assets, including photographs, videos, publications, and visibility materials.

3. Programme Communication and Learning

• Work closely with Programme Teams, Technical Advisors, and MEAL staff to communicate programme results and learning.
• Support the packaging of evidence, research findings, evaluations, and learning into user-friendly communication products.
• Contribute content for donor reports, proposals, annual reports, and strategic publications.
• Support organisational learning through the documentation and dissemination of innovative practices and lessons learned.
• Identify communication opportunities arising from programme achievements and key milestones.

4. Media Relations and External Engagement

• Cultivate and maintain productive relationships with media organisations and journalists.
• Draft press releases, media statements, talking points, and briefing materials.
• Monitor national media coverage relevant to Concern’s priority sectors.
• Support media visits and interviews in coordination with senior management.
• Identify opportunities for strategic external visibility and thought leadership.

5. Photography, Videography and Multimedia Production

• Capture high-quality photographs and videos from programme activities and field visits.
• Produce multimedia products including short videos, photo stories, testimonial videos, reels, and digital campaigns.
• Coordinate external photographers, videographers, designers, and consultants where required.
• Maintain organised archives of multimedia assets.

6. Capacity Strengthening

• Build staff awareness and capacity in storytelling, photography, social media, and communication techniques.
• Provide coaching to programme teams on documenting programme achievements and lessons.
• Support partners to strengthen communication and visibility practices.

Role Requirements

Essential Qualifications

• Bachelor’s degree in communications, Journalism, Public Relations, Media Studies, Development Studies, Marketing, or a related field.
• Professional training in communications, digital media, storytelling, journalism, or content creation is an advantage.

Essential Experience

• Minimum of three years’ relevant experience in communications, media, journalism, public relations, or development communications.
• Demonstrated experience producing high-quality stories, feature articles, case studies, reports, and communication products [you may be asked to bring along samples of your original work to an interview].
• Proven experience managing organisational social media accounts and digital platforms.
• Experience developing communication materials for development or humanitarian programmes.
• Experience in photography, videography, and multimedia content production.
• Experience working with international NGOs or donor-funded programmes is highly desirable.

Competencies

The ideal candidate must demonstrate competencies in the following areas: Storytelling and Writing

• Exceptional storytelling ability.
• Outstanding writing, editing, and content development skills.
• Ability to transform technical programme information into compelling, audience-friendly content.
• Strong interviewing and information-gathering skills.
• Ability to identify and communicate human-interest stories that demonstrate impact.

Digital and Social Media

• Strong social media management skills.
• Experience creating engaging digital content.
• Understanding of social media analytics and audience engagement.
• Knowledge of current digital communication trends.

Technical Skills

• Excellent photography and videography skills.
• Proficiency in Microsoft Office Suite.
• Experience using Canva, Adobe Creative Suite, or similar design tools.
• Ability to create visually appealing communication products.
• Strong attention to detail.
• Ability to work independently and meet tight deadlines.
• Strong organisational and planning skills.
• Commitment to Concern’s values and humanitarian principles.

Competencies:               

Candidates are expected to demonstrate abilities in the following priority competency areas:

We encourage all eligible candidates, irrespective of gender, ethnicity or origin, disability, political beliefs, religious beliefs, sexual orientation, or socioeconomic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.

If this role sounds right for you, please apply with your CV and cover letter. We will respond to every applicant. Please be aware we may offer positions before the closing date. Concern reserves the right to interview and select the chosen candidate before closing date for receipt of applications, so early application is strongly recommended.

If you have any concerns about our recruitment process and need particular assistance – for example if you have a disability e.g. a hearing impairment – please let us know and we will do our best to respond to your needs.

How to apply:

By email to:           liberia.hr@concern.net with the JOB CODE 26-013-NH Communication Officer (1x) clearly in the SUBJECT LINE.

By Hand to:     HR Department, Concern Worldwide, Building Number-5 Andalucía’s Complex Compound Number-2, Between 6th & 7th Streets                                          Sinkor Beachside, Behind Razzouk Bros Sharp Showroom, Monrovia.

JOB CODE 26-013-NH Communication Officer (1x) clearly indicated on the envelope.

Applications must include the following:

• JOB CODE 26-013-NH Communication Officer (1x) A letter of application stating why you believe you are the best suited for the position.
• A copy of your CV (maximum 4 pages) giving active daytime contacts.
• Names and addresses of two (2) work-related referees with professional e-mail addresses

CLOSING DATE FOR APPLICATIONS IS 5 pm on Friday 28^th August 2026.

FEMALE APPLICANTS ARE HIGHLY ENCOURAGED TO APPLY

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Important information:

Concern has an organisational Code of Conduct with three Associated Policies: The Programme Participant Protection Policy, the Child Safeguarding Policy, and the Anti-Trafficking in Persons Policy accessible here. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisations, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in their work, in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with adults and children are recruited by us for such roles. Consequently, working or volunteering with Concern may be subject to a range of vetting checks, including criminal background checking. 

During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.  

Concern Worldwide is an equal opportunity employer. We welcome applications from all sections of society. While all applicants will be strictly assessed on their individual merit, qualified women are particularly encouraged to apply.