Job Description
Job Description
Mungo Villas Apartments, a leading hospitality venue in Lusaka offering premium accommodation, event spaces for weddings, business meetings, birthdays, a bar, and a restaurant, is seeking a Front Desk Receptionist to join our team and enhance guest experience.
Requirements:
- Minimum 7 years’ experience in front desk or customer service roles within a reputable hospitality company (mandatory)
- Diploma or Degree in Hospitality Management or a related field in the hotel/hospitality industry (mandatory)
- Strong communication skills, fluent in spoken and written English
- Excellent interpersonal skills with a welcoming and professional demeanor
- Proficiency in basic computer applications (MS Office, email, booking systems)
- Ability to multitask, manage reservations, and handle guest inquiries efficiently
- Reliable, punctual, and committed to high service standards
⚠️ Important: Applicants with less than 7 years of relevant front desk or hospitality experience will not be considered.
How to Apply:
Send your CV and cover letter to forlanhireltd@gmail.com
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