Head, IT ELR OTD 001

III. KEY RESPONSIBILITIES

• Provide strategic direction and oversight of IT systems including architecture, applications, security, risk, and infrastructure.
• Responsible for leading the execution of Group IT Strategy in the Country.
• Lead the development of the IT strategy and roadmap; ensure its integration with the enterprise's strategic planning process, and the resulting business strategy and plans.
• Act as a trusted advisor and build/maintain relationships with other senior management and business unit leaders to develop a clear understanding of business needs; ensures cost effective delivery of IT services to meet those needs and is able to respond with agility to changing business priorities.
• Develop and control annual operating and capital expenditure budget for IT to ensure it is consistent with overall strategic objectives of the enterprise and is within plan.
• Enhance the capabilities of IT by leveraging a multitude of resources, both internally and externally.
• Coordinate and ensure smooth operations of in-country IT services.
• Ensure compliance to IT policies and practices in the country.
• Provide feedback on Country IT performance to the Regional CIO.
• Manage systems and third- party suppliers to ensure service continuity.
• Audit IT systems and processes to ensure they are fit for purpose.
• Ensure the IT function works to service level agreements and compliance standards.
• Oversee the execution of various implementation projects and monitor process and system standards.

IV. JOB CONTEXT

The Head of IT is responsible for providing direction and managing performance and delivery of IT services in the country.

He/ She works with the business to resolve their IT related issues and implement the overall IT priorities and report IT performance in the Country.

V. JOB SKILLS/EXPERIENCE

Experience

• Degree in Computer Science or related field.
• 5+ years IT management experience.
• IT service delivery experience.
• Experience in multinational environments

Skills and Capabilities

• Stakeholder management.
• Banking IT knowledge.
• IT infrastructure knowledge.
• Knowledge of accounting and project management is important.
• Able to work on multiple tasks, dealing with multiple functions and manage multiple resources in a matrix organization.
• Excellent oral and written communication skills, including the ability to explain Technology solutions in business terms, establish rapport and persuade others.