LR_Officer - Security (394221)

Duties and Responsibilities / KPI’s

Security Operations Management
1.1. Supervise daily security operations including patrols, access control, and control room activities
1.2. Ensure compliance with ISPS Code, Port Security Plan, VPSHR, and all security procedures.
1.3. Coordinate activities of contracted guards and law enforcement units (ERU/PSU).
1.4. Identify, assess, and escalate security risks, threats, and vulnerabilities.

2. Team Leadership and Supervision

Allocate duties, monitor performance, and enforce discipline.
2.2. Provide coaching, on-the-job training, and performance feedback
2.3. Act as Superintendent when delegated and cover other supervisors when required.

3. Surveillance and Systems Control

Ensure CCTV systems are operational and monitored effectively
3.2. Oversee access control systems and perimeter security infrastructure.
3.3. Ensure communication systems (radios, networks) are functional and available.

4. Incident and Emergency Management

Respond to and manage security incidents and emergencies
4.2. Ensure preparedness for emergency response plan
4.3. Conduct investigations and submit incident reports

5. Asset and Resource Management

Maintain accountability of all security equipment and vehicles.
5.2. Ensure proper maintenance and reporting of faults or losses
5.3. Inspect security infrastructure (fences, gates, lighting, and guard posts).

6. Reporting and compliance

Prepare and submit daily, weekly and incident reports on time
6.2. Maintain accurate logs, registers, and documentation.
6.3. Conduct audits and security risk assessments using ESRM principles.

7. Stakeholder Management

Maintain effective management liaison with internal departments and external stakeholders
7.2. Support operations between security, operations, and safety teams.

8. KEY PERFORMANCE INDICATORS (KPIs)

Operational Effectiveness

• 75% compliance with Operations Security Plan and SOPs
• Reduction in number of security incidents month-on-month
• Incident response time within defined SLA (≤ 10 minutes)

Surveillance and Systems

• CCTV system uptime ≥ 99%
• 100% completion of daily system checks

Team Performance

• ≥ 95% guard compliance with contract KPIs.
• 100% completion of team briefings and toolbox talks
• ≥ 98% attendance and discipline compliance Reporting and Compliance

Reporting and Compliance

• 100% on-time submission of reports
• ≥ 98% accuracy in logs and documentation
• 100% completion of scheduled audits and risk assessments

Asset Management

• 100% accountability of assigned equipment
• ≥ 95% preventive maintenance compliance

Safety and Risk

• Zero HSE violations within security operations
• 100% participation in safety training and drills

Qualifications / Experience / Knowledge

QUALIFICATIONS / EXPERIENCE / KNOWLEDGE
Essential:
• High School Diploma with formal security training
• Experience in security operations (port, industrial, or similar)
Desirable:
• Diploma in Security Management or related field
• Experience in mining, port, or large industrial environments

Core Competencies / Skills

• Strong leadership and supervisory skills
• Risk assessment and problem-solving skills
• Knowledge of ISPS Code and security standards
• Good communication and coordination skills
• Computer literacy (MS Word, Excel, Outlook)
• Ability to work under pressure

Personal Qualities / Behavioral Traits

• High integrity and professionalism
• Proactive and detail-oriented
• Resilient under pressure
• Strong accountability and ownership
• Adaptable to changing operational demands

Working Conditions

• Combination of indoor and outdoor Security operations
• Exposure to high-risk and high-pressure environments
• May require extended hours and travel within operational areas

Health and Safety

1.1. Ensure compliance with all relevant health and safety regulations, standards, and procedures.
1.2. Participate in health, safety and environment training programs to understand potential hazards, safety procedures, and emergency protocols.
1.3. Report any health, safety and environmental concerns, incidents, or near misses promptly to the designated supervisor or safety officer.
1.4. Assist in identifying workplace hazards and participate in risk assessments to minimize risks to personal health and safety.
1.5. Wear appropriate PPE as required for specific tasks or environments and ensure that it is maintained and used correctly.
1.6. Be familiar with emergency response procedures, including evacuation routes, assembly points, and first aid protocols.
1.7. Follow established safe work practices and procedures to prevent accidents, injuries, or illnesses.
1.8. Operate machinery, tools, and equipment safely, following manufacturer's instructions and the AML safety guidelines.
1.9. Maintain a clean and orderly workspace to reduce hazards and prevent accidents.
1.9.1. Promote a culture of health and safety awareness among coworkers by encouraging safe behaviors and reporting unsafe conditions.
1.9.2. Participate in health and safety committees or meetings as required, providing input and suggestions for improving workplace safety.
1.9.3. Keep accurate records of safety inspections, incidents, and training activities as required by company policy and regulations.

Environment

1.1. Oversee and monitor the environmental performance of your department's functions, ensuring high levels of awareness and compliance with company environmental policies and relevant environmental laws.
1.2. Regularly review environmental performance metrics and indicators to track progress, identify trends, and address areas for improvement.
1.3. Ensure all environmental incidents are reported promptly and investigated thoroughly in line with company policies and legal requirements.
1.4. Uphold a culture of environmental responsibility and compliance within the organization by setting clear expectations for incident reporting and response at all levels.
1.5. Collaborate with the Environment team to identify opportunities for environmental improvement and develop strategic programs to enhance sustainability practices.