Oncology Administrator

for paragraphs,

for section headers,

• for list items. Must preserve all original content word-for-word, no adding/removing. Must not use CSS classes, inline styles, no
  , no
  . Must return only HTML. We have raw job description with many HTML tags already:

  , ,
  , etc. We need to transform to required format: Use

  for paragraphs,

  for section headers (like Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Use

  • for list items (duties, requirements, qualifications, skills). Must preserve all original content word-for-word. So we need to extract the text content, ignoring existing tags, but preserving the words exactly as they appear (including line breaks? but we cannot use
    ). We'll need to convert line breaks into appropriate tags: paragraphs for blocks of text, list items for bullet points. We must not add or remove any content. So we need to keep all words, punctuation, etc. We must not summarise. We need to identify sections: The raw text includes: - Opening bold statements: "We provide meaningful careers that connect people with purpose." etc. Those are introductory paragraphs. - Then "ROLE SUMMARY" heading (uppercase). Then paragraph describing role. - Then "KEY WORK OUTPUT AND ACCOUNTABILITIES" heading. - Then subheadings: "DISRUPTIVE INNOVATION", "Admissions", "Authorisations", "File assessing and discharges", "Credit control", "Patient care", "Systems and controls", "General tasks", "TRANSFORMATION OF OUR SOCIETY", "People management", "Personal and professional development", "SKILLS PROFILE", "EDUCATION", "WORK EXPERIENCE", "KNOWLEDGE", "PHYSICAL REQUIREMENTS". - Then final paragraph: "Join the team committed to providing the best and safest health and care." We need to use

    for section headers. Which ones count as section headers? Likely the major headings: ROLE SUMMARY, KEY WORK OUTPUT AND ACCOUNTABILITIES, DISRUPTIVE INNOVATION? Actually DISRUPTIVE INNOVATION is a subheading under KEY WORK OUTPUT AND ACCOUNTABILITIES. The instructions: Use

    for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). So we should map the headings to appropriate

    . Probably each bold heading should be

    . Also subheadings like Admissions, Authorisations etc could be

    as well? They are sub-sections under KEY WORK OUTPUT AND ACCOUNTABILITIES. Might be okay to treat them as

    as well. We need to use

    • for list items (duties, requirements, qualifications, skills). The bullet points are currently prefixed with "•". Those should become
    • items. We need to group them under appropriate
      . For each set of bullet points under a heading, we wrap in
      • ...
      . We must preserve all original content word-for-word. So we need to keep the exact wording of each bullet point, including line breaks within bullet points (they sometimes split across lines due to formatting). We need to combine them into a single
      • containing the text exactly as appears (including spaces?). The raw bullet points have line breaks in the middle of sentences due to HTML

        tags splitting. For example: "• Ensure patients are admitted in a professional, orderly manner." Then next line: "• Ensure Main Hospital reception collects deposits and surcharges where" Then next line: "applicable." Actually the raw shows:

        • Ensure patients are admitted in a professional, orderly manner.
        

        
        • Ensure Main Hospital reception collects deposits and surcharges where

        applicable.

        • Completing and checking of admission forms to ensure that they are

        correct.

        ... Thus the bullet text is split across multiple

        tags. We need to combine them into a single string preserving the words and spaces exactly as they appear (including the line break? The original had a line break but we cannot use
        . We must preserve content word-for-word, but we cannot add
        . The instruction: "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". If we remove line breaks, we are removing characters (the line break). However line breaks are not visible content? They are whitespace characters. The instruction likely means preserve the textual content, not necessarily whitespace formatting. Usually in such tasks, they ignore line breaks. We'll assume we can treat line breaks as whitespace and combine. Thus we need to extract the plain text from the given HTML, then reformat. Let's extract the plain text manually. Given the raw:

        We provide meaningful careers that connect people with purpose.

        We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

        Netcare invites you to be part of our journey.

        ROLE SUMMARY
        
        The Oncology Administrator is responsible for the overall management of the reception area, pre-admissions, current admissions, authorization and confirmation of treatment, case management and capturing of treatments of the radiation therapy patients.
        The incumbent will assist with the credit control of both private cash paying patients, as well as insured patients. The incumbent will also be responsible for admissions, capturing of treatment and discharge of patients in a professional, friendly, and timeous manner as well as creating and maintaining goodwill with doctors and liaison with Radiation Therapy staff regarding all administration aspects of the patient. The Oncology administrator will generate and distribute required reports accordingly.

        KEY WORK OUTPUT AND ACCOUNTABILITIES
        
        DISRUPTIVE INNOVATION
        
        Admissions

        
        • Ensure patients are admitted in a professional, orderly manner.
        • Ensure Main Hospital reception collects deposits and surcharges where

        applicable.
        • Completing and checking of admission forms to ensure that they are

        correct.
        • Ensure all patient demographic information is accurately captured and

        in accordance with the Netcare standards.
        • Ensure all associated documentation has been collected and stored to

        the applicable electronic system e.g. Aria/SAP.
        • Ensure all associated documentation has been collected, filed and

        stored as per the Netcare standard operating procedures.
        • Explain and discuss estimated costs with patients, retain electronic

        copies on files and deal with related queries.
        • Liaise with doctors regarding diagnosis, SAOC forms and bookings.
        • Liaise with Radiation Therapists regarding authorizations and bookings.
        • Provide proper explanation of Netcare’s terms and conditions, as

        required by Consumer Protection Act.
        
        Authorisations

        
        • Effective communication with doctor’s receptionists regarding ICD10

        coding, treatment plans and treatment codes or any other additional

        required information.
        • Receive SAOC forms, create and send quotes to medical aids.
        • Obtain a Letter of Guarantee from patients, where necessary.
        • Conduct daily follow up with medical schemes regarding authorisation

        of patient treatment.
        • Ensure that all patients have authorisation numbers and that it is

        attached on the electronic patient record.
        
        File assessing and discharges

        
        • Assess patient files for accurate accounting with Scale of Benefits and

        ARS Contracts.
        • Assessment of patient files to ensure that all treatment and pharmacy

        stock are recorded on account as per actual / SAOC protocol.
        • Ensure final authorisation of accounts.
        • Ensure accurate ICD10, morphology and CPT Coding of patient

        accounts.
        • Ensure professional and orderly discharge of patients.
        • Ensure Main Hospital reception collect outstanding payments due, by

        private patients.
        • Ensure correct procedures are followed on the IT systems.
        • Manage associated administrative tasks including statistics.
        • Perform any other duties assigned by the Unit Manager from time to

        time.
        
        Credit control

        
        • Analyse error report on a weekly basis and action errors accordingly.
        • Agree and Implement action plans to ensure continuous business

        process and quality improvements.
        • Verify cases against daily private patient PIP report, identify interim

        balances and make arrangements and follow up with guarantor for

        payment.
        • Ensure follow up on any co-payments during patients stay.
        • Expedite billing for international private cases.
        
        Patient care

        
        • Promote and maintain good public relations with patients, families,

        suppliers and colleagues.
        • Escalate serious complaints to line manager and manage minor

        complaints from patients and doctors.
        • Actively participate in patient satisfaction survey improvement.
        
        Systems and controls

        
        • Implement, monitor and maintain all reception systems and controls.
        • Compliance with Group Policies and Procedures.
        
        General tasks

        
        • Liaise with all Hospital Administrators regarding “special” written

        arrangements.
        • Deal with telephonic enquiries and queries.
        • Order stationary, pharmacy stock and kitchen supplies in line with stock

        control principals.
        • Perform any reasonable task as instructed by the immediate supervisor.
        • Handle all building and structural maintenance requests.
        • Assist with the professional fee authorisations where necessary.
        
        TRANSFORMATION OF OUR SOCIETY
        
        People management

        
        • Responsible for the overall running of the reception duties and

        performance thereof.
        • Assist with the training of new administrators.
        • Manage, measure, and assess own performance.
        • Put systems in place to maximise organisation and employee

        effectiveness.

        
        Personal and professional development

        
        • Assume responsibility for own personal and professional development.
        • Assist other Radiation therapy departments with any required task.
        • Keep up to date with Netcare’s evolving policies and procedures.
        
        SKILLS PROFILE
        
        EDUCATION

        
        Required

        
        • Grade 12 or equivalent NQF Level 4 Qualification.

        
        Preferred

        
        • A Qualification in Administration.
        
        WORK EXPERIENCE

        
        Required

        
        • Experience in a Reception or similar position in the healthcare

        industry.
        
        KNOWLEDGE

        
        Required

        
        • Intermediate Computer Literacy.

        
        Preferred

        
        • Working knowledge of SAP ISH.
        • Knowledge of the Private healthcare industry.
        
        PHYSICAL REQUIREMENTS
        In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

        Join the team committed to providing the best and safest health and care.

        We need to output HTML with

        ,

        ,

        • . No tags. So we need to strip bold tags and treat the text as normal. We need to decide which headings become

          . Likely each line that is all caps and ends with no punctuation? We'll treat the following as headings: - ROLE SUMMARY - KEY WORK OUTPUT AND ACCOUNTABILITIES - DISRUPTIVE INNOVATION (maybe part of above) - Admissions - Authorisations - File assessing and discharges - Credit control - Patient care - Systems and controls - General tasks - TRANSFORMATION OF OUR SOCIETY - People management - Personal and professional development - SKILLS PROFILE - EDUCATION - WORK EXPERIENCE - KNOWLEDGE - PHYSICAL REQUIREMENTS But some of these are subheadings under others. However using

          for all may be okay. We also need introductory paragraphs before ROLE SUMMARY: the three bold statements and empty paragraphs. We'll convert each non-empty

          with text to a

          . Thus:

          We provide meaningful careers that connect people with purpose.

          We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

          Netcare invites you to be part of our journey.

          Then maybe an empty paragraph? We'll ignore empty. Then

          ROLE SUMMARY

          Then paragraph: The Oncology Administrator is responsible for the overall management of the reception area, pre-admissions, current admissions, authorization and confirmation of treatment, case management and capturing of treatments of the radiation therapy patients. The incumbent will assist with the credit control of both private cash paying patients, as well as insured patients. The incumbent will also be responsible for admissions, capturing of treatment and discharge of patients in a professional, friendly, and timeous manner as well as creating and maintaining goodwill with doctors and liaison with Radiation Therapy staff regarding all administration aspects of the patient. The Oncology administrator will generate and distribute required reports accordingly. Note there is a line break after first sentence in original but we combine. Then

          KEY WORK OUTPUT AND ACCOUNTABILITIES

          Then maybe

          DISRUPTIVE INNOVATION

          then

          Admissions

          with list. But the original shows "DISRUPTIVE INNOVATION" then line break then "Admissions" as bold. Actually the snippet: "KEY WORK OUTPUT AND ACCOUNTABILITIES
          
          DISRUPTIVE INNOVATION
          
          Admissions" So the bold includes three lines: KEY WORK OUTPUT AND ACCOUNTABILITIES, DISRUPTIVE INNOVATION, Admissions. So we need to split them. Thus after KEY WORK OUTPUT AND ACCOUNTABILITIES heading, we have DISRUPTIVE INNOVATION heading, then Admissions heading. We'll treat each as

          . Then list items under Admissions. Then after that list, we see "Authorisations" etc. So each of those headings also

          . Thus structure:

          KEY WORK OUTPUT AND ACCOUNTABILITIES

          DISRUPTIVE INNOVATION

          Admissions

          • ... items ...
          Then

          Authorisations

          with list. Then

          File assessing and discharges

          with list. Then

          Credit control

          with list. Then

          Patient care

          with list. Then

          Systems and controls

          with list. Then

          General tasks

          with list. Then

          TRANSFORMATION OF OUR SOCIETY

          Then

          People management

          with list. Then

          Personal and professional development

          with list. Then

          SKILLS PROFILE

          Then

          EDUCATION

          with list (Required, Preferred). Then

          WORK EXPERIENCE

          with list. Then

          KNOWLEDGE

          with list. Then

          PHYSICAL REQUIREMENTS

          with paragraph. Then final paragraph: Join the team committed to providing the best and safest health and care. We must preserve all content word-for-word. So we need to copy each bullet point exactly as appears (including punctuation). Let's extract bullet points. I'll go through each section. Admissions bullet points (from raw): - Ensure patients are admitted in a professional, orderly manner. - Ensure Main Hospital reception collects deposits and surcharges where applicable. - Completing and checking of admission forms to ensure that they are correct. - Ensure all patient demographic information is accurately captured and in accordance with the Netcare standards. - Ensure all associated documentation has been collected and stored to the applicable electronic system e.g. Aria/SAP. - Ensure all associated documentation has been collected, filed and stored as per the Netcare standard operating procedures. - Explain and discuss estimated costs with patients, retain electronic copies on files and deal with related queries. - Liaise with doctors regarding diagnosis, SAOC forms and bookings.